Position Desired: Case Manager/ Sociology field

Cover Letter:
¬ Multilingual: fluent in Spanish, Serbian-Croatian, and English

¬ Highly skilled in Interpersonal Communications

¬ Experienced Researcher and Data Analyst

Key Skills

Team Player Presentations Leadership Ability
Multitasker Case Management MS Office
Multilingual Data Analysis Conflict Resolution

Education & Relevant Coursework

Bachelor of Arts in Sociology: Social Problems Studies Concentration, University of Guam, May 2017
Intercultural Communication
Organizational Communication
Social Movements and Change
Contemporary Social Problems
Juvenile Delinquency and Criminology
Aging- Myth and Realities
Marriage and Family
Women and Gender Studies

Publications
****, ****. The Journal of Humanities and Social Science. "The Impact of Relative Poverty on the Social Relations among the Chamorro in Guam: A Qualitative Analysis" (Vol.7, No.6).

Experience Summary

BCFS (May, 2018- currently employed)
Disaster Case Manager
Working in direct and indirect contact with clients who have unmet needs due to disaster. Organized documentation of intake, assessment, recovery plan, referrals in ETO and CAN electronic systems. DCM FEMA and American Red Cross trainings for disaster case managers are up-to-date.
AMERICAN RED CROSS-GUAM CHAPTER, February 2016- April 2017
Internship (4 credit Hours)
♣ Trained to provide services to the Armed Forces, ensuring that members, families, and other eligible clients have worldwide, 24-hour access to timely and reliable emergency communications, case management services, and emergency financial assistance from military aid societies.
♣ Created Excel spreadsheets for Disasters Unit.
Notable Achievement:
♣ Recognized for extraordinary dedication and professionalism by the CEO

Professional Licenses / Certifications and Associations
♣ Human Resources Management-Discipline in organizations, Alison Courses, 08/2017
♣ CPR American Red Cross, 04/2017

♣ EMT-Basi

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