Position Desired: Receptionist

Cover Letter:
Alysia Kraus

Sugar land TX 77479

(***) ***-****

****@*****.***

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish great rapport with clients and exceed sales quota. Reliable and driven, with strong time management and prioritization abilities.

Skills                                             

Administration Experience                                             

Accounts Receivable

Exceptional Microsoft Excel skills

Multitasking

Meeting Deadlines

MS Windows Proficient

Quick Learner

Exceptional Communication Skills

Strong Client Relations

Proficient in Cash Management

Credit card Processing

Customer Service Representative II , 07/17 to Current

Trulite Glass and Aluminum – Houston, Texas

Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.

Described product to customers and accurately explained details and care of merchandise.

Politely assisted customers in person and via telephone.

Communicated with vendors regarding back order availability, future inventory and special orders.

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

Directed calls to appropriate individuals and departments.

Entered numerical data into databases in a timely and accurate manner.

Scanned documentation and entered into the database.

Oversaw inventory and office supply purchases.

Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Customer Service Representative II , 06/2014 to Current

Trulite Glass and Aluminum – Sacramento, CA

Answered an average of 100 calls per day by addressing customer in

Desired Compensation / Salary:
$17+/hr

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