Introducing: Citizen Self Service

The City of Sugar Land is making a change for the better. The Citizen Self Service is GOING LIVE on June 14, 2022.
Imagine being able to easily initiate a permit request, apply for a license or check on the status of your plan review – all from the convenience of your home office or business. Introducing: Citizen Self Service! Through the new web portal you’ll be able to do that and more online 24/7, 365 starting June 14.
The City of Sugar Land is moving permits, license, and plan submittal processes to online intake only. The Citizen Self Service (CSS) web portal will provide dynamic access to information and empower you to efficiently perform a wide range of tasks at the click of a button. This transition is another example of our commitment to use technology to ensure the delivery of services that meet the needs of the community and businesses.
To submit questions and read more about the project, visit
www.sugarlandtx.gov/ 2269/Introducing-Cit izen-Self-Service?fb clid=IwAR3Entpz
You may also sign up to receive text reminders and updates about the transition by texting SLCSS to 91896! Data and message rates apply. Message frequency varies. Text STOP at any time to opt-out. Text HELP for contact info. View terms and privacy policy info at:
textmygov.com/opt-in -terms-conditions/?f bclid=IwAR1yQlSWKLQW xQPGs0ErHV5Pdxy